I know! And how about asking some questions first! Online reviews are so easy to find, everybody loves spouting off their opinions.
I watched an ad for an Oreck floor steamer. The ad featured a petite female steaming floors carpets, the glass doors to the showers, toilets, sinks, steaming the wrinkles out of clothing, AND outside cleaning the engine in her car. Shipping and handling free.
I checked the reviews and all were excellent. So I called them, gave them the promotion code as seen on TV, my credit card no. and waited only 5 days and a big man driving a UPS truck comes to my door.
It was obvious the container was heavy but was to be expected as it held the unit and all the attachments. I got it in the door and had to lay it down to open the big box and removed all the attachments first then the unit. The unite alone must have weighed a good 15 pounds and I wondered what the weight would be when filled with a gallon of water.
In the demonstration the woman was waving the thing over her head like it weighed only 3 pounds.
Yes this is a great product for floors and carpets but for lifting it, as seen on TV, it takes a strong man to heft the unit even half full to clean over waist high much less over the head.