She has been suspected of being a mole, partly because of suspicious time stamps on her posts, i.e. not traditional library hours. She once angrily posted "I do NOT have an iphone and **** you anybody who thinks so!!!" Questions about the library hours were ignored, and probably scrubbed.
I dunno, but reading her story made me thank God I don't rely on government services for my very subsistence. Recertifications, meetings with assholes, depending on jerks, turning in this paperwork for it to go there and then get it back and around and around. It's too much. Honest work is much easier. More lucrative, too.