I am in the business he is describing, and we do not require bachelors degrees for the drivers. But that's not the main problem for Rsmith. We require extremely nice and helpful people, because whoever drives the truck, plus his helper, interact with the customer one-on-one. We can't be having some nasty jerk staging tirades and caustic conversations about politics, religion, guns, or anything else. Applicaton rejected.
That was pretty comical, the rationale he and his wife dreamt up. What a pair they are.