SO...our new neighborhood has those mailboxes that are all together and you have to have a key to open. We have yet to get a key OR our mail. We closed October 28th and have gone to the post office 4 times (today was the 4th time). I filled out the address change the day we closed (online), I also changed our address with our bank (while we were in the bank to get our check for the closing) the day we closed and ordered new checks. I also have several items I ordered around the time of our move. I have no idea where any of it is. Not to mention any bills that I may have that aren't on autopay.
My husband has talked to or sales person, she said they have had this problem before. Her excuse was that it is a small town.
My husband emailed her again today.
Every time I have been there I talk to the same guy, he is nice enough to me but does not seem concerned about the issue. While I was there I noticed that no one seems to care how many people are standing in line. There can be several people in the back (I can see a few and hear more) yet only one person is in the front helping customers. Today while I was waiting the post lady kept watching the clock making comments to me about the guys in the back never helping her and how she is supposed to clock out in a minute. I'm chatting with her, she seemed nice enough (this was while the guy helping me was in the back looking for my mail that no one can find), then she sees someone getting ready to come inside. She closes out on her register, said bye to me and put up the "closed" sign and ran in the back. The guy helping me took at least a couple of minutes before he came out after she signed out. I was left standing there with the new customer. Finially I told her that the postal worked had just signed out right before she walked in but the guy who was helping me should be out any second.
If this was a real business, not the government running things, this shit wouldn't happen. I wouldn't have to wait three weeks for my key (which I haven't received yet), have my mail lost and have no recourse at all to get it resolved and witness an employee signing out when they are the only person available for customers because their shift is over. They would make sure someone was there to take the other person's shift. A real business wouldnt tolerate it, if they did they would be out of business.
This isn't the only issue I've had with the USPS. When we lived in CA, SEVERAL items I ordered (one an $800 camera that my son bought with birthday money and some of his saving bond money) around Christmas were "lost" or stolen off my front porch. Our normal post lady was never the one delivering the items when things would go missing (odd huh?). Well actually, I only have proof of three items that went missing when this one guy was the delivery guy. The camera deal was the most expensive, the other items were mainly craft things and not a huge deal but it left me wondering what other mail might have been stolen. I know that our neighbor also had an item go missing as well around this time. He said it was the fill in guy when his item went missing as well.
On the $800 camera, they showed the camera being delivered. The company he ordered the camera from had delivery confirmation but not the thing where I have to sign for it and I was home that day all day. My son should have paid extra for insurance but he didn't, he didn't know they were going to mail it through the USPS. We bought him a new camera because we felt so bad about it.
Ok...my rant is over.
