I don't call the call center/customer service places to make payments. Did you know most companies charge you a fee to pay your bill? It's the dumbest thing ever. I wanted to pay my Capital One over the phone when we lived in Phoenix. Since we didn't have internet access at work, and the bill was due that day, so (not a bouncy, just the way I speak.. lol) I called the customer service to avoid the late fee. Capital One said that it would be $10 to pay my bill. I told them to forget about it and hung up. Why should someone pay a company to pay their bill?
Anyway, don't worry about what you said. It's just the internet and I try not to take anything too personally.