When I asked for overdraft protection to be restored (after being surprised with overdraft fees) I was told I didn't qualify for it because I had problems keeping my balance. In other words, I couldn't have overdraft protection because I might use it.
From working at several banks in the past, I have little pity for someone like this. I've seen you DUmmie types flailing around in person, throwing a temper tantrum, or screaming obscenities into my ear (we had volume buttons, you know) over the phone. I've even had you tell me that you are going to kill yourself if I don't "erase these fees". Yawn.
He is lucky the bank representative was as cordial as they were. I wasn't much for mincing words- if I were the rep, I would have told him straight up that we were denying him the privilege, because he would abuse it. Which, since all DUmmies lie, is probably exactly what happened.
Personal responsibility, DUmmies. Learn it, and embrace it, and we won't have to listen to you piss and moan about your self-inflicted problems.