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Author Topic: primitives discuss Starbucks call center  (Read 1487 times)

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Offline franksolich

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primitives discuss Starbucks call center
« on: January 15, 2010, 12:23:16 PM »
http://www.democraticunderground.com/discuss/duboard.php?az=view_all&address=389x7472435

Oh my.

Starbucks has a call center.

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gateley  (1000+ posts)      Fri Jan-15-10 12:56 PM
Original message
 
Starbucks is closing a 130 employee call center in Seattle and relocating it to New Mexico. Although we in Seattle don't aren't thrilled, I'm so pleased they're not moving it overseas. And congrats, NM! Keep an eye out for its arrival, job seekers.

Yeah, like any primitive is going to apply for a job.

Sure.

Although this might be something up the defrocked warped primitive's alley.

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Wickerman   (1000+ posts)        Fri Jan-15-10 01:02 PM
Response to Original message
 
1. just out of curiosity

what does a Starbucks call center do?

I admit to being not entirely on top of the Starbucks business model.

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undeterred  (1000+ posts)        Fri Jan-15-10 01:03 PM
Response to Reply #1
 
2. People who have technical problems drinking coffee...

I can't imagine what they do.

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LynneSin  (1000+ posts)        Fri Jan-15-10 01:04 PM
Response to Reply #2
 
4. Starbucks has a credit card and gift cards

I'm guessing it's to handle issues with those cards.

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NightWatcher  (1000+ posts)        Fri Jan-15-10 01:03 PM
Response to Reply #1
 
3. the coffee is too hot, what do I do?

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Matariki  (1000+ posts)        Fri Jan-15-10 01:06 PM
Response to Reply #1
 
5. My boyfriend used to work at their call center

he helped people with their orders, fielded complaints and played pranks on his co workers.

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gateley  (1000+ posts)      Fri Jan-15-10 01:09 PM
Response to Reply #1
 
7. They said it handles customer inquiries and complaints. So customer service maybe would have been a better choice of words.

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maxsolomon  (1000+ posts)      Fri Jan-15-10 01:08 PM
Response to Original message
 
6. help! my beans are burnt

methinks call center drones are marginally cheaper in NM. min. wage WA: $8.55/hr., NM $7.50/hr. 130 FTE's at a savings of $1.05/hr. = $283,920/yr. saved.
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Offline BadCat

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Re: primitives discuss Starbucks call center
« Reply #1 on: January 15, 2010, 12:38:06 PM »
Yeah, but in New Mexico, 55% of the workers will answer the phone with the word "Que?".
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Offline Odin's Hand

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Re: primitives discuss Starbucks call center
« Reply #2 on: January 15, 2010, 12:40:34 PM »
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Matariki  (1000+ posts)        Fri Jan-15-10 01:06 PM
Response to Reply #1
 
5. My boyfriend used to work at their call center and played pranks on his co workers.

No wonder they are moving it to NM. SOBs are just clowning around on office hours.
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Offline GOBUCKS

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Re: primitives discuss Starbucks call center
« Reply #3 on: January 15, 2010, 12:47:16 PM »
Well, you know Starbucks is a company operated by and for DUmbasses. One of the executive DUmmies had a brainstorm when he realized he could save money if he didn't have to pay the going minimum rate for Washington hippies. So Starbucks' DUmmy Board of DUrectors had a meeting on it, and passed down an edict. They wanted Starbucks to follow the lead of more successful companies who have reduced their call center costs. That's where the problem occurred. The junior exec assigned to make it happen got confused. He moved the call center to a reservation in New Mexico. The Board of DUrectors was furious. "Not woo-woo Indians, you idiot!", they screamed. But it was too late.
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Offline Chris

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Re: primitives discuss Starbucks call center
« Reply #4 on: January 15, 2010, 12:54:16 PM »
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Offline IassaFTots

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Re: primitives discuss Starbucks call center
« Reply #5 on: January 15, 2010, 01:09:15 PM »
Quote from: GOBUCKS on January 15, 2010, 12:47:16 PM
Well, you know Starbucks is a company operated by and for DUmbasses. One of the executive DUmmies had a brainstorm when he realized he could save money if he didn't have to pay the going minimum rate for Washington hippies. So Starbucks' DUmmy Board of DUrectors had a meeting on it, and passed down an edict. They wanted Starbucks to follow the lead of more successful companies who have reduced their call center costs. That's where the problem occurred. The junior exec assigned to make it happen got confused. He moved the call center to a reservation in New Mexico. The Board of DUrectors was furious. "Not woo-woo Indians, you idiot!", they screamed. But it was too late.

Dot not Feather!
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(My Indian friend from Mumbai told me those)

Jeez, GoBucks.  So happy I had made the switch to water from coffee before I read that.  Water, water everywhere! :rotf:
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Offline GOBUCKS

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Re: primitives discuss Starbucks call center
« Reply #6 on: January 15, 2010, 04:43:42 PM »
Well, it didn't take long for that mistake to have consequences:

http://money.cnn.com/2010/01/15/news/companies/starbucks_price_hike/index.htm
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Offline SSG Snuggle Bunny

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Re: primitives discuss Starbucks call center
« Reply #7 on: January 15, 2010, 04:51:03 PM »
Quote
Wickerman   (1000+ posts)        Fri Jan-15-10 01:02 PM
Response to Original message
 
1. just out of curiosity

what does a Starbucks call center do?

CALL CENTER DRONE: "I have a half-wit, double-rage conniption with extra froth and a sprinkle of nutcase."
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Offline The Village Idiot

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Re: primitives discuss Starbucks call center
« Reply #8 on: January 15, 2010, 04:55:48 PM »
Where is the outrage?? Where is the seething rage? the faux crying?

Come on perverts... put your bleeding hearts into it, entertain me!!
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