SharonAnn (1000+ posts) Fri Dec-11-09 12:08 PM
Response to Original message
1. Glad the owners weather the Depression. How did all the workers do?
Actually, I was wondering how the CUSTOMERS fared. It seems to me that without them the company has no reason to exist and even the owner would be out of a job.
Where they being properly served?
Where they being reasonably charged so they could pass cost savings onto their own customers?
Was the quality of goods and services adequate?
Was work done with a sense of committment to the customer?
That's what really matters, especially in periods downward economic trending.