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Author Topic: If you work for Qwest... be warned. I'm pissed.  (Read 3320 times)

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Offline bkg

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If you work for Qwest... be warned. I'm pissed.
« on: December 04, 2009, 09:56:36 PM »
Signed up for DSL - only option I can get here in the country.

Signed up for PRICE FOR LIFE six months ago, which required a two year commitment. I can live with that; it's my only option. I added a home phone for $9.99.

Latest bill is 65% higher than last bill. 65%!!!! DSL increased by 100%!  FAWK THAT! :redbird: :redbird: :redbird:
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Offline Schadenfreude

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Re: If you work for Qwest... be warned. I'm pissed.
« Reply #1 on: December 04, 2009, 10:53:23 PM »
Interesting.... I am the Qwest Regional Manager of Progressive Pricing for the greater twin cities area. Nice to meet you.  :lmao:
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Offline bkg

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Re: If you work for Qwest... be warned. I'm pissed.
« Reply #2 on: December 04, 2009, 11:24:42 PM »
Quote from: Schadenfreude on December 04, 2009, 10:53:23 PM
Interesting.... I am the Qwest Regional Manager of Progressive Pricing for the greater twin cities area. Nice to meet you.  :lmao:

Oh shit....  :thatsright:

So where do I send the flowers? :blowkiss:
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Offline Schadenfreude

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Re: If you work for Qwest... be warned. I'm pissed.
« Reply #3 on: December 04, 2009, 11:26:03 PM »
Quote from: bkg on December 04, 2009, 11:24:42 PM
Oh shit....  :thatsright:

So where do I send the flowers? :blowkiss:

I was talking out my butt.  :p
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Offline bkg

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Re: If you work for Qwest... be warned. I'm pissed.
« Reply #4 on: December 04, 2009, 11:27:30 PM »
Quote from: Schadenfreude on December 04, 2009, 11:26:03 PM

I was talking out my butt.  :p

I kind of figured that given your post in the Christmas party thread.  :-)
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Offline Rebel

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Re: If you work for Qwest... be warned. I'm pissed.
« Reply #5 on: December 04, 2009, 11:30:19 PM »
DSL=the old AOL


Cable Modem, beeyatches!


BTW, I think that's a breach of contract on their part.
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Offline bkg

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Re: If you work for Qwest... be warned. I'm pissed.
« Reply #6 on: December 04, 2009, 11:42:50 PM »
Quote from: Rebel on December 04, 2009, 11:30:19 PM
DSL=the old AOL


Cable Modem, beeyatches!


BTW, I think that's a breach of contract on their part.

Total breach.. Sadly, I just canceled my air-card, too. :(

Can't get cable out here. I've talked to Comcast a few times and they just respond with "you live... where?" :shrug:
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Offline Chris

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Re: If you work for Qwest... be warned. I'm pissed.
« Reply #7 on: December 04, 2009, 11:43:41 PM »
i wasn't able to get DSL in my nieghborhood... I had to spend the extra money for cable.
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Offline longview

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Re: If you work for Qwest... be warned. I'm pissed.
« Reply #8 on: December 05, 2009, 12:23:47 AM »
Can you go satellite?  That's what my friends who live 10 to 40 some miles from towns do.  It's not perfect, and the initial outlay for equipment is steep, but it works well enough.  As well as satellite TV.
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Offline bkg

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Re: If you work for Qwest... be warned. I'm pissed.
« Reply #9 on: December 05, 2009, 12:28:04 AM »
Quote from: longview on December 05, 2009, 12:23:47 AM
Can you go satellite?  That's what my friends who live 10 to 40 some miles from towns do.  It's not perfect, and the initial outlay for equipment is steep, but it works well enough.  As well as satellite TV.

I did DirectWay back in '02. Technology is horrible for what I need. Download speeds were okay - in clear weather. But upload is horribly slow due to microwave strength limitations imposed by the FCC. So it was decent for browsing, but VPN, Office Communications Server or any web apps fail miserably. Plus... it's friggen expensive!
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Offline Alpha Mare

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Re: If you work for Qwest... be warned. I'm pissed.
« Reply #10 on: December 05, 2009, 09:10:03 AM »
We had radio internet for a few years and it was great, but they switched owners and went kaput. Now our only option is satellite. We tried WildBlue thru DirecTV- for 3 hours. Terrible. Using HughesNet now; it's ok but expensive.
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Offline SilverOrchid

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Re: If you work for Qwest... be warned. I'm pissed.
« Reply #11 on: December 05, 2009, 01:15:24 PM »
I used to work for Quest and got A LOT of complants like yours. Some people got switched withour their knowledge to Quest. I am shocked they are still in business.
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Offline bkg

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Re: If you work for Qwest... be warned. I'm pissed.
« Reply #12 on: December 29, 2009, 07:25:33 PM »
UN-FAWKING-BELIEVABLE!

pick up the mail today. There's another overdue statement. WTF? I just got off the phone with them, got everything clearned up three weeks ago. And this bill is 90% higher than it's supposed to be! I haven't even received a bill from them in the mean time.

Add to that the fact that their call center is only open until 5pm, and it's fawking impossible to do anything about it..

But this time, I'm contacting the Attorney General. I received this notice on 12/29... and it says it has to be paid by 12/31 or they're going to cut off service. That's physically impossible to send them a check via USPS and meet that date. I'm PIIIIIIIIIIIIISSSSSSSSSSSSSSSSED.
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Offline Hawkgirl

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Re: If you work for Qwest... be warned. I'm pissed.
« Reply #13 on: December 29, 2009, 07:29:35 PM »
Quote from: bkg on December 04, 2009, 11:42:50 PM
Total breach.. Sadly, I just canceled my air-card, too. :(

Can't get cable out here. I've talked to Comcast a few times and they just respond with "you live... where?" :shrug:


That's what you get for living in the middle of no-where! :evillaugh:
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Offline bkg

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Re: If you work for Qwest... be warned. I'm pissed.
« Reply #14 on: December 29, 2009, 07:33:03 PM »
Quote from: Hawkgirl on December 29, 2009, 07:29:35 PM

That's what you get for living in the middle of no-where! :evillaugh:

Don't make me...  :tongue:
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Offline IassaFTots

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Re: If you work for Qwest... be warned. I'm pissed.
« Reply #15 on: December 29, 2009, 09:22:16 PM »
Can you expense some of your cost, seeing as you work from home??
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Offline bkg

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Re: If you work for Qwest... be warned. I'm pissed.
« Reply #16 on: December 29, 2009, 09:26:35 PM »
I get a stipend. But it doesn't cover the full cost, and sure as heck doesn't cover a 90% price increase. And even if the boss covered 100%, I'd still be bitching. Qwest clearly has their collective heads up their...
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Offline Thor

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Re: If you work for Qwest... be warned. I'm pissed.
« Reply #17 on: December 29, 2009, 09:27:35 PM »
When my ex and I moved to Ramsey, I TRIED to ask the cable company about telephone & internet. The moron I spoke with denied any CATV out there at all. I was stuck going with Qwest DSL. After two weeks of piss poor troubleshooting by their "techs" (I use that term loosely) I finally got fed up and called Comcast and asked them if they were sure they didn't have phone & internet?? Finally someone knew wtf they were doing. I went down there to their office (20+ miles) and got a cable modem that evening. I was up and running within 10 mins of my return home. Even then, Comcast wasn't without it's problems, but they were sure better than Qwest.
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