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Author Topic: KFC is sued over giveaway that went awry  (Read 1420 times)

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Offline bijou

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KFC is sued over giveaway that went awry
« on: June 19, 2009, 01:52:32 PM »
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Two consumers seek class-action status for the suit they filed after being denied a free meal promoted on 'Oprah' show. The fast-food firm says it intends to make good on its offer.
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James Asanuma and Veronica Mora were feeling so peckish that they filed suit against KFC and its parent company, Yum Brands Inc., in Los Angeles County Superior Court on Wednesday and are seeking class-action status.

The complaint accuses KFC of false advertising, fraud and unfair business practices, among other things. The company, according to the suit, used the promotion to pluck money from customers who hadn't intended to spend any.

KFC should have made more of an effort to accommodate people who had downloaded the coupons, the complaint said. Customers who missed out on the free meal spent money on travel, paper and printing to find out about the change, and then wasted more on postage for a mail-in rain check.

KFC spokesman Rick Maynard said he couldn't comment on the lawsuit. But, he said, "we apologize to any customers who were inconvenienced, and we remain committed to providing a free Kentucky Grilled Chicken meal plus a medium soft drink to those who submitted valid coupons for replacement coupons."

The complaint said Asanuma, of Northridge, used a color printer and paper to print four coupons, which required him to download and install a special computer program.

Mora, of Sylmar, did the same. Her daughters, according to the complaint, were excited at the prospect of KFC for dinner. But when the family arrived at a KFC in San Fernando, they were told that they were too late for the giveaway because the restaurant had doled out its quota of 100 free meals a day.

They drove to a KFC in Sylmar but were told the same thing, even though the restaurant was still selling grilled chicken, sides and biscuits, according to the complaint. When a store employee suggested that Mora return the next morning, she informed him that "she, and her children, do not eat chicken for breakfast."
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This is a lot of trouble to go to in order to get a free meal.
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Offline jtyangel

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Re: KFC is sued over giveaway that went awry
« Reply #1 on: June 19, 2009, 03:34:18 PM »
Lot's of entitlement attitude in that pair and an awful lot of effort to get a free 4 dollar meal. Of all the things people could get indignant about--must be a nice life to have to worry about little more then a free chicken meal.
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Offline AllosaursRus

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Re: KFC is sued over giveaway that went awry
« Reply #2 on: June 19, 2009, 04:02:09 PM »
Oh for cripes sake! Maybe we should set up a damn site where these whiners can get a free cryin'  towel! How can anyone expect to get something for nothing to this extent. I haven't seen the coupons, but I'll lay odds it has a disclaimer that states "while supplies last"!
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Offline rich_t

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Re: KFC is sued over giveaway that went awry
« Reply #3 on: June 19, 2009, 04:32:37 PM »
If I were the judge I'd kick the case out of court and order the plaintiffs to pay KFC's legal fees.
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Offline Gratiot

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Re: KFC is sued over giveaway that went awry
« Reply #4 on: June 19, 2009, 08:39:14 PM »
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When a store employee suggested that Mora return the next morning, she informed him that "she, and her children, do not eat chicken for breakfast."

What about chicken and biscuits or chicken and waffles?  I've been to the south, I sense a lie!  :uhsure: :-)
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Offline Chris

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Re: KFC is sued over giveaway that went awry
« Reply #5 on: June 19, 2009, 10:10:31 PM »
Quote from: Gratiot on June 19, 2009, 08:39:14 PM
What about chicken and biscuits or chicken and waffles?  I've been to the south, I sense a lie!  :uhsure: :-)

You forgot chicken fried chicken, smothered in sausage gravy (with grits and home fries and bacon).  Chicken fried chicken... the things heart attacks are made of.

I've never heard of a KFC being open before 11am.  That's not breakfast, that's lunch.
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When a store employee suggested that Mora return the next morning, she informed him that "she, and her children, do not eat chicken for breakfast."

My.  Aren't we special.
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Offline NHSparky

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Re: KFC is sued over giveaway that went awry
« Reply #6 on: June 21, 2009, 12:16:23 PM »
Quote from: Gratiot on June 19, 2009, 08:39:14 PM
What about chicken and biscuits or chicken and waffles?  I've been to the south, I sense a lie!  :uhsure: :-)

Amen--there was a place on LaCienega and Washington in LA when I was living there--awesome chicken and waffles.
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