My, my, so much manipulative tendentious language:
fairly new, huge, fancy crew-cab pickup truck
Comes in with a real aggressive attitude
"No," he bites out.
"NO! I want to do it on paper!"
he snarls back
then finally sighs as if he's being so put-upon
Loaded language, all of it Coventina's perceptions.
Picking on a few lowlights ... is there such a thing as a small crew cab pickup truck? And not only did she see his vehicle while sitting in the reception area, she saw it was "fancy", even though the door only opened briefly while he got out, during which time his body largely blocked all view of the interior? How exactly does she know he said "NO!", not simply "No." As to his action on hearing the other clinic's response, should he have said, "Oh goody! I get to pay out $#00 dollars I don't have to take care of ______!"
I won't insult female dogs in describing what kind of jerk Coventina showed herself to be in that DU-thread.