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Author Topic: MineralMan is mad at Comcast.  (Read 1464 times)

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Offline CC27

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MineralMan is mad at Comcast.
« on: March 16, 2015, 01:10:07 PM »
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MineralMan (70,875 posts)

Damn you, Comcast!


I've been using my old cable modem from Comcast since 2004. Works great. It was connected to a wireless router that had two Ethernet connections to desktop PCs and supported a half dozen wireless devices. No problems. Always on and feeding the intertubes to all of the devices.

So, about a month ago, Comcast started bugging us to get a new Wireless Gateway modem. No charge to us, and we didn't even have to send back the old one. Do I need this, I asked myself? In truth, no, but I went ahead and had them send it to me, thinking I'd get it installed and activated someday when I had time. This week, I got some hate mail from Comcast, telling me that I'd better install this new Gateway thing pretty soon, "to avoid service interruptions."

So, today, I did it. Simple instructions on a huge cardboard thing. I followed them. No dice. The activation failed. So, now what the heck do I do? I called Comcast. They activated it remotely. Cool. So I hung up the phone. Still no intertubes and no instructions about what to do. I thought for a minute, unplugged all but one ethernet cable and rebooted the machine it was connected to. Success. So, I plugged in the Ethernet cable to the other desktop. No dice. So I rebooted that desktop. Fired up Chrome and there was the Activation page on the screen. Chrome starts automatically when Windows runs on my machine. So, I closed Chrome and restarted it. Success.

We have at least a half dozen wireless devices, and I didn't feel like changing them all over to the new connection right now. So, I plugged the old wireless router into this Gateway. Got my Kindle fire and started it up. Loaded the browser and, once again, no intertubes. I got offered the new wireless connection, of course, but I was determined to leave the old connection up. What do do? Well, I rebooted the wireless router and got my wireless back. Eventually, I'll change all of the wireless devices to use the new box from Comcast, but damn! What a PITA. An hour and a half of my time wasted with balky, uncooperative crap.

What would have helped would have been some more instructions. Troubleshooting stuff. I figured out that I had to reboot and restart everything, including individual browser apps, but it would have been nice if Comcast had let me know about that requirement. Way too long a process to swap out a new cable modem for one that was working just fine, frankly. I'm a computer guy, and it frustrated the heck out of me. What do other people do when they get these things? Uff da!

Thanks for listening to my rant. I want global wireless accessibility. Simple broadband for everyone, please!

In the end i doubt he payed his bill and that is why he is so pissed off.
http://www.democraticunderground.com/10026368013
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Offline txradioguy

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Re: MineralMan is mad at Comcast.
« Reply #1 on: March 16, 2015, 02:38:53 PM »
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I want global wireless accessibility. Simple broadband for everyone, please!

Translated: Waaaaah I want free internet so I can look at porn!

There is no such thing as "simple broadband" you simpleminded oaf.
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Offline ExGeeEye

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Re: MineralMan is mad at Comcast.
« Reply #2 on: March 16, 2015, 05:17:07 PM »
Huh.  I went through the same thing except for the not-working part.

Of course now I have TWO wifi networks because I had a wifi router attached to the old Comcast box...
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Offline JohnnyReb

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Re: MineralMan is mad at Comcast.
« Reply #3 on: March 16, 2015, 05:28:39 PM »
Quote from: txradioguy on March 16, 2015, 02:38:53 PM
Translated: Waaaaah I want free internet so I can look at porn!
There is no such thing as "simple broadband" you simpleminded oaf.
They should get naked and watch themselves in the bathroom mirror.
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Offline miskie

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Re: MineralMan is mad at Comcast.
« Reply #4 on: March 16, 2015, 09:23:51 PM »
I really like the way the start off bitching about deserving free service, then they start bitching that Comcast is using paying customers to build their public WiFi network.

Comcast is making the 1% who can afford to power an extra Wifi device power it for everybody else - This is *EXACTLY* what they want... except its a business providing the service, and not the government.

BTW, I disabled my Comcast provided secondary Wifi. Because I'm an evil rethug - who is more concerned about wireless security than giving da hood free Wireless N coverage. - Even though they claim its a second system, with its own unique IP address (which is true, I checked) - I feel that the likelihood of hackery is quite a bit higher since my radio is being broadcast by the same device.  And since Comcast can back-door into the router at any time via the cable connection, so can a talented shlub via WiFi.
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Offline ChuckJ

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Re: MineralMan is mad at Comcast.
« Reply #5 on: March 16, 2015, 09:33:36 PM »
Quote from: JohnnyReb on March 16, 2015, 05:28:39 PM
They should get naked and watch themselves in the bathroom mirror.

They're dems. They're against torture unless the one being tortured is conservative and/or Christian.
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Offline Skul

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Re: MineralMan is mad at Comcast.
« Reply #6 on: March 16, 2015, 09:53:04 PM »
Quote from: txradioguy on March 16, 2015, 02:38:53 PM
Translated: Waaaaah I want free internet so I can look at kiddie porn!

There is no such thing as "simple broadband" you simpleminded oaf.
FIFY.  :-)
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Offline obumazombie

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Re: MineralMan is mad at Comcast.
« Reply #7 on: March 17, 2015, 12:17:59 AM »
Mineralman probably doesn't know what he really wants, but...
Whatever it is, it's a basic human right.
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