Author Topic: I'm Not Lovin' It: Hearing Impaired Woman Sues McDonald's Over Refusal to Use Dr  (Read 3939 times)

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Offline Chris_

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I'm Not Lovin' It: Hearing Impaired Woman Sues McDonald's Over Refusal to Use Drive-Thru

OMAHA, Neb. —  A hearing-impaired woman has filed a federal lawsuit against a local McDonald's, saying workers there refused to let her order food at the drive-thru window.

Karen Tumeh of Lincoln says they insisted she either order at the electronic speaker along the drive-thru lane or come inside to order.

Tumeh wears a hearing aid but still cannot hear while using the drive-thru ordering box at fast-food restaurants, according to the lawsuit.

At least three times since September 2007 workers at a Lincoln McDonald's refused to let her place her order at the drive-thru window, Tumeh said.

In denying her service, McDonald's violated the federal Americans With Disabilities Act, she said. Tumeh's lawsuit seeks to force McDonald's to make accommodations for hearing-impaired people to order food in restaurant drive-thrus.

This woman has got to be a DUmmie.  1.  Why would anyone go back to the same restaurant 3 times if it's such a big problem???  2.  Danged "rule nazis"...let her order at the freakin' window!  Sheeeeeze, they're all idiots.

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Offline Willow

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I wish we had McD's side of the story!

Offline Lord Undies

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She should have told McDonald's she was a deaf lesbian.  They would have sent the crew out to pick up her car and carry it to the window. 

Offline franksolich

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I dunno.

I've used drive-through windows before--not often, but a few times.

When one drives up, one should carefully watch the thing; there's something that gives a clue one is being asked for his order.  I'm not sure what it is; some sort of movement or light or tremor.

Really.

After which I sense my order is being requested, I give it, and repeat it a second time.

Somewhere along the line, I mention that I'm deaf.

After repeating the order a second time, I drive up to the window, and voila! my order is ready, correct in every detail.

It's never not worked.
apres moi, le deluge

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Offline Bondai

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I dunno.

I've used drive-through windows before--not often, but a few times.

When one drives up, one should carefully watch the thing; there's something that gives a clue one is being asked for his order.  I'm not sure what it is; some sort of movement or light or tremor.

Really.

After which I sense my order is being requested, I give it, and repeat it a second time.

Somewhere along the line, I mention that I'm deaf.

After repeating the order a second time, I drive up to the window, and voila! my order is ready, correct in every detail.

It's never not worked.

The key here being that you don't have a victim mentality. Some folks just want everyone to pay for their disability...they are mad and someone's gonna pay.


"It's mercy, compassion, and forgiveness I lack; not rationality".

Offline Lord Undies

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I dunno.

I've used drive-through windows before--not often, but a few times.

When one drives up, one should carefully watch the thing; there's something that gives a clue one is being asked for his order.  I'm not sure what it is; some sort of movement or light or tremor.

Really.

After which I sense my order is being requested, I give it, and repeat it a second time.

Somewhere along the line, I mention that I'm deaf.

After repeating the order a second time, I drive up to the window, and voila! my order is ready, correct in every detail.

It's never not worked.

The key here being that you don't have a victim mentality. Some folks just want everyone to pay for their disability...they are mad and someone's gonna pay.

The mentality is all wrong.  It is implied that the obvious, or named, disability must come before the less obvious and unnamed disability.

The woman is limited.  She cannot hear.  The person on the other end of the drive-thru communication device is limited.  He does not know how to cope in a situation where the person in the drive-thru cannot hear him. 

The woman who cannot hear is not interested in making the situation easier for all involved.  She wants to have all the consideration, leaving none for the other party.  The woman thinks her disability allows her to insist the rest of the world, no matter the situation, comforms to her.  I have been exposed to this sort of thinking before during my years of volunteering at The Lighthouse For The Blind. 

There are a lot of fine people with disabilities, most in fact, who accept their lot in life and are considerate of the people who are not in their situation.   They adjust and compromise, like all folks.  They would never think that the entire world, everthing, must be rearranged in order to appease them.

Selfish and inconsiderate people come in all kinds of packages.  Some of those people are blind; some are deaf, etc. 

I probably have not made myself clear here.  I have a lot of thoughts about these situations.  None of them are meant to be malicious, demeaning, nor disrespectful.  I find it very irritating when reason and logic are banished from reality in order to make ordinary folks the automatically guilty party in every situation where a "victim" of a disability is involved.     

Offline franksolich

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The mentality is all wrong.  It is implied that the obvious, or named, disability must come before the less obvious and unnamed disability.

The woman is limited.  She cannot hear.  The person on the other end of the drive-thru communication device is limited.  He does not know how to cope in a situation where the person in the drive-thru cannot hear him. 

The woman who cannot hear is not interested in making the situation easier for all involved.  She wants to have all the consideration, leaving none for the other party.  The woman thinks her disability allows her to insist the rest of the world, no matter the situation, comforms to her.  I have been exposed to this sort of thinking before during my years of volunteering at The Lighthouse For The Blind. 

There are a lot of fine people with disabilities, most in fact, who accept their lot in life and are considerate of the people who are not in their situation.   They adjust and compromise, like all folks.  They would never think that the entire world, everthing, must be rearranged in order to appease them.

Selfish and inconsiderate people come in all kinds of packages.  Some of those people are blind; some are deaf, etc. 

I probably have not made myself clear here.  I have a lot of thoughts about these situations.  None of them are meant to be malicious, demeaning, nor disrespectful.  I find it very irritating when reason and logic are banished from reality in order to make ordinary folks the automatically guilty party in every situation where a "victim" of a disability is involved.

Oh, but Demonic Underwear, sir, you have that exactly right.

(a) The world is not made for thee or me; we are made for the world.

(b) Everybody has limitations of one sort or another, even "perfect" human specimens.

It is up to all and each of us to adjust to the world, not for the world to adjust to each of us.

apres moi, le deluge

Milo Yiannopoulos "It has been obvious since 2016 that Trump carries an anointing of some kind. My American friends, are you so blind to reason, and deaf to Heaven? Can he do all this, and cannot get a crown? This man is your King. Coronate him, and watch every devil shriek, and every demon howl."

Offline Lord Undies

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I wish logic was contagious. 

Offline Chris_

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I wish logic was contagious. 

Stupid sure as hell seems to be.
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Offline CactusCarlos

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She should have told McDonald's she was a deaf lesbian.  They would have sent the crew out to pick up her car and carry it to the window. 

H5 for this.
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Offline Zafod Beeblebrox

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Offline Airwolf

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If McDonalds loses this one they deserve to go out of business.

If I was the judge hearing this I'd tell the lawyer she has to stop clogging up the courts with uselss lawsuits and go back to law school and then I'd tell her that if shes to stupid to see the little screen at the drive up that is there to confirm her order then maybe a visit to a hospital is what she needs to see just what her malfunction in life is.
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Offline Chris_

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Get your lazy ass out of the car and walk inside.  :whatever:

This shouldn't even make it past the court clerk. 
If you want to worship an orange pile of garbage with a reckless disregard for everything, get on down to Arbys & try our loaded curly fries.

Offline Dixie*Darling

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My guess here is that she made a big stink over it the first time she was "inconvenienced".  The incident was remembered by the pimply faced kid at the window and hence forth she's got a bad rep with the server/s.  Her own damn fault.  Rudeness often begets rudeness.

My own experience is that if I can't hear, I tell them (politely) and just drive to the window to place my order.  No muss, no fuss and every things good.

As an aside:  In my early 20's I worked at a Pizza Hut.  NEVER EVER be rude to the waitstaff at a pizza place if you intend to actually eat the pizza.  Yeast sprinkled over a pizza after baking is absorbed by the greasiness and can't be detected either by sight or taste.  From what I was told the yeast will give you one hell of a belly ache later during the digestive process. 

Offline Ptarmigan

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I never use drive through. Actually going inside the restaurant is a lot faster than drive through anyways.
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Offline Lanie

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Just once, I'd like to hear about McDonalds suing a customer.
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