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The DUmpster / Re: I Just Had A Talk With A Nice Canadian Lady
« Last post by SVPete on September 24, 2026, 08:54:17 AM »I've had a few call center jobs, high on the list of things you DON'T do is engage in political talk. If the customer says something, just give a noncommittal response and move on to the job, or ignore it completely. Bosses can be listening at any time, customers can turn things around on you in a heartbeat and get you written up and it ain't worth it. So yeah, I call baloney sauce.
1. Call center calls are pretty much ALWAYS recorded and retained at least for however many years might be relevant in potential lawsuits' statutes of limitations. Many workers have time-to-resolution or number of calls quotas they must meet. So, yeah, a call center worker is not going to deviate from their script and job's purpose to burn time chatting about another country's politics.
2. I do not mean this in any demeaning way, but standard customer-facing/hearing interaction is all but literally scripted. That smiling Walmart greeter might, IRL, hate you or all customers, but they will still smile and greet you politely.
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