Author Topic: I Had Sears repair service...  (Read 760 times)

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Offline EagleKeeper

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I Had Sears repair service...
« on: February 16, 2012, 10:48:52 AM »
Come out to my place this morning to fix my Kenmore 70 seris washer.

When I moved into this place the washer did everything it was supposed to do except agitate and spin.

The Sears guys showed up and fixed my stuff for the price of $221.00.

That includes a $135.00 service charge.

Now, the fact is that this washer and dryer rolled off the assembly line in the year 2000 (the month of may I think).

I am very darn happy right now, it is laundry day and I am getting after it.
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Offline zeitgeist

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Re: I Had Sears repair service...
« Reply #1 on: February 17, 2012, 04:11:35 PM »
Come out to my place this morning to fix my Kenmore 70 seris washer.

When I moved into this place the washer did everything it was supposed to do except agitate and spin.

The Sears guys showed up and fixed my stuff for the price of $221.00.

That includes a $135.00 service charge.

Now, the fact is that this washer and dryer rolled off the assembly line in the year 2000 (the month of may I think).

I am very darn happy right now, it is laundry day and I am getting after it.

The only thing I have ever had a service contract on is my front load Sears washer.  It has paid itself off several times over.  I think it is about the same age (2000) and has had several repairs including the entire tub unit.  I believe Sears now contracts out their service around here.

Should one a man of wisdom meet
who points out faults and gives reproof,
who lays a hidden treasure bare,
with such a sage should one consort.
Consorting so is one enriched
and never in decline.

Offline vesta111

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Re: I Had Sears repair service...
« Reply #2 on: February 18, 2012, 05:36:21 AM »
The only thing I have ever had a service contract on is my front load Sears washer.  It has paid itself off several times over.  I think it is about the same age (2000) and has had several repairs including the entire tub unit.  I believe Sears now contracts out their service around here.


So does most all appliance stores, we bought a side by side ref. with a closed door device for water and ice, cubes and shaved.   As part of the purchase price we had to add on $250.00 for the machine to be hooked up to the sink.  We waited a few days for some old time retired plumber to hook it up.   The old fella took one look under our sink and declared we needed some sort of copper fitting and walked out.   We went back to Home Depot and demanded cash back for the extra charge.   No problem, a check on the spot.

Checked out the smaller plumbing company's in the phone book and a young man showed up with a van, checked it out and went to his van and proceded to MAKE us the fitting we needed.   Total cost  for the fitting and the set up, $150.00, we saved a hundred bucks on that deal.

Last time I bought a service contract was at K Mart for a microwave,  YEARS ago,  For some reason after 5-6 months a fuse blew, we took it back to Kmart for repair and 3 months went by waiting to get a call from them.  Finally I stopped in and asked where my item was.  No idea so I was given a brand new microwave.    Crap I could have just paid someone $30 bucks to replace the fuse instead of paying $50.00 for the service contract and waited months for it to be repaired or replaced.

I became curious a few years ago cleaning out my old file cabinates and coming across a huge binder with the service contracts on big ticket items.  all outdated by a few years.   All had one thing in common, the cost of the contract just covered replacement Parts, not the labor charged for a house call.  Few parts cost more then $20.00 but the charge per hour for labor can cost 6 times that.

The contracts really rip off the elderly and young men and woman  who have no idea they can buy a new part , snap out the old and snap in a new one themselves.  Technology is going so fast and has become a mystery to most of us, how does an accountant know that a blown fuse in their new car can be bought for less then a dollar and spend $400.00 for labor to replace it.

Latest recall is for dishwashers that somehow catch fire.  Whorlpool now says it will reimburse those for the cost of repairing the machines, it will not pay for the cost to repair or replace anything in the house if it still stands, due to the fire their product caused. 

Anyone else but us get caught up in the scandal of Best By back in the mid 1990's darn that cost us a couple hundred bucks, time at the bank and we never were able to get in on the class action suit, never notified about it.