OK, some stoooopid questions:
If the SW reported “No” as “Yes”, how does the State of NJ know anyone selected “No”?
If the original license application forms were preserved, why wasn’t comparing those to what the SW reported the first step in verifying the applicant’s eligibility?
IDEMA appears to sell a DB application. It collects, stores, and selects/formats the data for users of the data. It does not verify the accuracy of the data. Whatever the “glitch” in the SW (if there is one), it was the job of the State of NJ to do the verification … that for years was not done.
As an aside, way back in the Clinton MalAdministration when “Motor Voter” was created, I saw it as being ripe for fraud. IMO, every state’s “Motor Voter” program needs to get audited for fraud.