The problem that we had five days ago was a server issue, and not the host. They repaired it fairly quickly once notified.
Although the server DID require a reboot last night, there was apparently a network issue. It should be noted that this site has been the target of DoS attacks a couple of times in the past, as has our host. When a DoS attack occurs, it takes time for the techs at the host to trace and block.
The ticket on last night's outage is still open, and still being investigated, a final resolution has not, as yet, been issued.
doc