Perhaps HD changed because of the competition with Lowes?? It's been a while since I asked and when I go to HD, I'm almost always forced to use one of those self-checkout registers because they usually have only ONE manned register open and it's always full of people.
I reeeeeeeeeeaally need that store number!!!!! This manager is a complete asshat!
When you first walk in the store, there should be a plaque with the manager and all assistant managers accompanied by their pics! It usually also lists the associates who speak foreign languages in order to help the customer. Store number is supposed to be on this plaque.
The one thing I found fault with HD is how anally retentive they are over corporate policies, so this is really surprising!
ETA:
The Depot will beat Lowes on the price of same items by 10% as long as the stores share the same area clientele! I worked there and would still hit the Lowes sales paper and take it in and get a 10% better price!
Everyone that shops at HD needs to know even the lowly sales people can cut up to $50 off the purchase, just to make ya happy!!!!
Oh, they also have a 10% discount for the elderly and the handicapped! Take advantage of it, DUmmies! Maybe you'd have a little better opinion of a company that hires well above minimum wage and tries like hell to accommodate their employees with benefits!!!!