The Conservative Cave

The Help Desk => Computer Related Discussions & Questions => Topic started by: rightlyamused on July 04, 2014, 06:02:52 PM

Title: Lost password
Post by: rightlyamused on July 04, 2014, 06:02:52 PM

My daughter has an HP laptop running Windows 7.  She changed the password and forgot it.  Can anyone help me with this problem.  Thanks.

Title: Re: Lost password
Post by: Chris_ on July 04, 2014, 06:07:03 PM

If there are no other user accounts on the computer, Hiren's Boot CD (http://www.hirensbootcd.org/download/) has a utility on it that will erase the password stored on a Win7 PC (Offline NT Password Changer) (http://www.hiren.info/pages/bootcd).

Title: Re: Lost password
Post by: rightlyamused on July 04, 2014, 06:20:02 PM

Quote from: Chris_ on July 04, 2014, 06:07:03 PM

If there are no other user accounts on the computer, Hiren's Boot CD (http://www.hirensbootcd.org/download/) has a utility on it that will erase the password stored on a Win7 PC (Offline NT Password Changer) (http://www.hiren.info/pages/bootcd).

Thanks for the reply. But as I have never done this before, how will it work when I can't boot the computer.

Title: Re: Lost password
Post by: Chris_ on July 04, 2014, 06:23:36 PM

You need to create a boot disc using another computer.  The Hirens package has a bootable ISO file and a burner utility to create the disc.