The Conservative Cave
The Help Desk => Computer Related Discussions & Questions => Topic started by: Thor on December 08, 2012, 12:05:43 AM
-
OK, a "client" brought a laptop for me to look at &/ or repair. It wouldn't power up. They had used an aftermarket power supply with adapters. Upon inspection and after looking up which adapter fit that particular laptop, I discovered that she had used the wrong adapter and ultimately fried the motherboard. She had given me the laptop, power supply & adapter. That "client" brought another laptop to me for me to troubleshoot & I wound up using that adapter for her current laptop. Now she claims she NEVER gave that to me & wants the stupid adapters back. What say y'all?
-
Dealing with the public is a pain in the ass.
Do what makes you comfortable, Thor.
Henceforth, create a log of what a client gives you, with a copy of the log to the client.
-
Give her the adapters back and keep the laptop. O-)
Seriously, did you sign a receipt for the laptop? For the adapters? Did she pay you for your time?
If not, she doesn't have a damned thing to say.
Once she pays you, give her back all of what she gave you and nothing more.