The Conservative Cave

The Help Desk => Computer Related Discussions & Questions => Topic started by: Chris_ on September 20, 2011, 08:15:19 PM

Title: Cheap Internet for Low-Income American Familes
Post by: Chris_ on September 20, 2011, 08:15:19 PM
Quote
Cheap Internet for Low-Income American Familes

Any family with at least one child who qualifies for the free lunch program at public schools can subscribe to a low-speed (1.5Mbps) Comcast Internet connection for $9.95 a month. Comcast guarantees that it won't raise the price and offers the plan without equipment rental or activation fees. Subscribers also cannot have "an overdue Comcast bill or unreturned equipment," and they can't have had Comcast Internet in the last 90 days.

The Internet Essentials program was also a part of the conditions under which Comcast was allowed to buy NBC earlier this year. The company pledged to reach 2.5 million low income households with high speed Internet for less than $10 a month, and to sell some sort of computer for $150 or less.
ars technica (http://arstechnica.com/tech-policy/news/2011/09/comcasts-launches-999-internet-for-low-income-families.ars)
Title: Re: Cheap Internet for Low-Income American Familes
Post by: thundley4 on September 20, 2011, 08:31:13 PM
Even the poor deserve to use bit torrents.
Title: Re: Cheap Internet for Low-Income American Familes
Post by: Chris_ on September 20, 2011, 08:38:14 PM
Give me streaming video and Xbox games or give me death.
Title: Re: Cheap Internet for Low-Income American Familes
Post by: thundley4 on September 20, 2011, 09:01:48 PM
I can remember paying AOL over $20/month for 56K dial up.  :banghead:
Title: Re: Cheap Internet for Low-Income American Familes
Post by: Chris_ on September 20, 2011, 09:04:13 PM
You can't even get that anymore.  With phone service, dial-up costs nearly $40 a month.  The cheapest unbundled (no TV, no phone) non-dial-up service I can find is Clear 4G, which is $45.  The best I've gotten with them is 2 Mbps.  I was getting 4 Mbps with Comcast, but I was paying almost twice as much for it.
Title: Re: Cheap Internet for Low-Income American Familes
Post by: thundley4 on September 20, 2011, 09:15:46 PM
I have Comcast for cable and internet and they call me wanting me to get their phone service too.  My internet is about $45/month.

(http://www.speedtest.net/result/1493671422.png)
Title: Re: Cheap Internet for Low-Income American Familes
Post by: Chris_ on September 20, 2011, 09:32:17 PM
:mad:  How the hell do you manage that?  When I moved here, the only option I had was dial-up or cable and the best Comcast could give me was their "standard" package that I mentioned above.  I paid $75 a month for that crap.
Title: Re: Cheap Internet for Low-Income American Familes
Post by: thundley4 on September 20, 2011, 09:41:57 PM
Comcast bought out the last company Insight Cable, and at that time we were getting 10-12MBs for the same price.  They have actually increased performance without raising the cost. However, there is a download limit each month, but we've never came close to it.
Title: Re: Cheap Internet for Low-Income American Familes
Post by: CG6468 on September 20, 2011, 09:56:49 PM
I have Comcast for cable and internet and they call me wanting me to get their phone service too.  My internet is about $45/month.

(http://www.speedtest.net/result/1493671422.png)

Same carrier: Ping 17, Download 24.20, Upload 4.06
Title: Re: Cheap Internet for Low-Income American Familes
Post by: thundley4 on September 20, 2011, 10:36:43 PM
Same carrier: Ping 17, Download 24.20, Upload 4.06

Does it vary from test to test even within a few minutes? Mine does, but not too much.
Title: Re: Cheap Internet for Low-Income American Familes
Post by: CG6468 on September 21, 2011, 06:26:29 AM
Does it vary from test to test even within a few minutes? Mine does, but not too much.

Yeah, it does, but like you said, not very much.
Title: Re: Cheap Internet for Low-Income American Familes
Post by: JohnnyReb on September 21, 2011, 07:06:05 AM
I can remember paying AOL over $20/month for 56K dial up.  :banghead:

Remember hell, that's what I got now out here in the country on the tin can and string telephone system.

CheapLow cost Internet for Low-Income cheap American Familes is what I want to see.  :-)

Title: Re: Cheap Internet for Low-Income American Familes
Post by: Janice on September 21, 2011, 10:03:34 PM
I seem to remember paying something like $9.95 or $10.95/ month for Netzero dial up internet service.

Dont they still offer somethin like that on the tin can and string telephone systems for just anybody?
Title: Re: Cheap Internet for Low-Income American Familes
Post by: rich_t on September 22, 2011, 06:29:27 AM
You can't even get that anymore.  With phone service, dial-up costs nearly $40 a month.  The cheapest unbundled (no TV, no phone) non-dial-up service I can find is Clear 4G, which is $45.  The best I've gotten with them is 2 Mbps.  I was getting 4 Mbps with Comcast, but I was paying almost twice as much for it.

That is kind of low for Clear 4G.  What is your CINR and HO RSSI?  You can find them under diagnostics in the Clear Connection Manager.  You might be on the edge of your servicing sector.
Title: Re: Cheap Internet for Low-Income American Familes
Post by: Chris_ on September 23, 2011, 06:30:38 PM
That is kind of low for Clear 4G.  What is your CINR and HO RSSI?  You can find them under diagnostics in the Clear Connection Manager.  You might be on the edge of your servicing sector
My RSSI is -70 dbm and CINR is 20.  I'm less than a mile from the nearest tower but I'm on the back of the building facing away from it.

I took it out to the parking lot with my laptop and set everything on top of my car... the best I got was 2 Mbs, but I could always check it again.
Title: Re: Cheap Internet for Low-Income American Familes
Post by: rich_t on September 24, 2011, 04:41:00 AM
My RSSI is -70 dbm and CINR is 20.  I'm less than a mile from the nearest tower but I'm on the back of the building facing away from it.

I took it out to the parking lot with my laptop and set everything on top of my car... the best I got was 2 Mbs, but I could always check it again.

Call customer service and make sure that you aren't being rate limited.

Also try different servers on speedtest.net to see if your speeds differ.  They differ significantly depending on which server I use.

Your CINR and RSSI readings aren't bad and you should be able to get higher than 2Mbs.

My RSSI is -79 and CINR is 12 and I average about 4-5 Mbs.
Title: Re: Cheap Internet for Low-Income American Familes
Post by: Chris_ on September 24, 2011, 11:53:37 AM
Denver, CO
2.2/2.7 Mbs

Toronto, ON
1.2/1.4

Chicago, IL
2.1/4.0

Washington, DC
1.6/6.6

Parsipany, NJ
1.7/3.8

Los Angeles, CA
1.3/1.0

Murfreesboro, TN
1.0/1.6
Title: Re: Cheap Internet for Low-Income American Familes
Post by: rich_t on September 24, 2011, 02:11:17 PM
Those readings suck.  There are several things that might be causing your crappy speeds.

Are you using the USB modem or the home modem?

If you have the USB modem, take a drive around town and see what your speeds are in other areas.  At home/office you might be hitting a sector that has an issue that hasn't been isolated (bad antenna, bad cable to antenna etc.)  We completed a sweep in my market a few months ago and found several antennas that had high standing wave readings that can very easily cause reduced service.

Call customer service and ask them to have an RF engineer take a look at the portion of the network you are hitting (they will need the MAC address of your modem, but should be able to pull it up in their system, you can also find it under the diagnostics in your Clear Connection Manager).  Don't let them tell you that you need to pay for a service call (they farmed that out to the Geek Squad at Best Buy and it ain't cheap).  We used to do truck rolls for free for this sort of issue but Clear killed those about a year ago in most areas.

You might be getting some interference but your CINR readings don't seem to indicate bad interference.  I'd also ask them to see if you have been rate limited on the account.

Other than that it might just be that you live in a high volume area and are suffering from network congestion.  The only other thing that I can think of is that the BTS your are hitting is set for a lower QAM setting on the microwave back haul due to interference of some sort or other radio restriction.  This can cause significantly lower down load speeds for the end users.

What city do you live in?  I might be able to do some checking from my end.
Title: Re: Cheap Internet for Low-Income American Familes
Post by: Chris_ on September 24, 2011, 04:34:47 PM
I'm in Nashville.
Title: Re: Cheap Internet for Low-Income American Familes
Post by: rich_t on September 24, 2011, 05:13:21 PM
I'm in Nashville.

Damn it...  Nashville is homed to the Indianapolis WSC which for some reason I no longer have access to.

I'll have to look into that on Monday.
Title: Re: Cheap Internet for Low-Income American Familes
Post by: rich_t on September 24, 2011, 05:20:33 PM
Have you called customer care yet?

Title: Re: Cheap Internet for Low-Income American Familes
Post by: Chris_ on September 24, 2011, 05:21:33 PM
Not yet.  I haven't had time.  I suppose I should do that at some point.
Title: Re: Cheap Internet for Low-Income American Familes
Post by: rich_t on September 24, 2011, 05:24:08 PM
Not yet.  I haven't had time.  I suppose I should do that at some point.

I would if I were you.  Feel free to ask them to bridge me to the call.  PM me and I will give you my number when you are ready to make the call.
Title: Re: Cheap Internet for Low-Income American Familes
Post by: compaqxp on September 25, 2011, 02:44:20 AM
I have Comcast for cable and internet and they call me wanting me to get their phone service too.  My internet is about $45/month.

(http://www.speedtest.net/result/1493671422.png)

Much better then mine. About 30$ a month gets you this from Aliant.

(http://www.speedtest.net/result/1500802554.png) (http://www.speedtest.net)
Title: Re: Cheap Internet for Low-Income American Familes
Post by: Janice on September 25, 2011, 07:10:32 AM
This speed tester seems to get closer to what I actually get:

http://www.bandwidthplace.com/

as opposed to http://speedtest.net/

then theres http://www.speakeasy.net/speedtest/

and http://www.myspeedtest.de/speedtest.htm

and http://www.dslreports.com/stest

Interesting how they vary.
Title: Re: Cheap Internet for Low-Income American Familes
Post by: Chris_ on October 04, 2011, 10:05:54 PM
I finally got to digging around the LAN/Network settings for my 4G receiver.  It was set to simplex mode only.  :banghead:

I changed it to duplex and 802.11n.  Now I'm getting 3mb up/down indoors.  I'll have to take it outside when I have my laptop with me.
Title: Re: Cheap Internet for Low-Income American Familes
Post by: whiffleball on October 05, 2011, 07:00:29 AM
My best on SpeedTest is 1.31 which is far below the global average.  I pay $49 a month to Windstream for it; no landline.  I have 4 choices where I live; Windstream, a local ISP through the electric coop which requires a landline, HughesNet or no Internet.