The Conservative Cave

The Help Desk => Computer Related Discussions & Questions => Topic started by: franksolich on February 20, 2011, 03:35:19 PM

Title: how do I
Post by: franksolich on February 20, 2011, 03:35:19 PM

Okay, how do I fix this?

I've filed income taxes for other people, but on another, fancier, computer.

Here I am at home, and want to file my own.

I get this same message on both Firefox and Explorer:

Quote

Browser Configuration Change Required

In order to use this application, your browser must be configured to accept session cookies. It appears that either session cookies have been disabled in your browser, or your browser does not support cookies at all. To use this application, please enable support for session cookies in your browser, hit the back button, and try again.

The session cookies used by this application should not be confused with persistent cookies. Session cookies exist only temporarily in the memory of the web browser and are destroyed as soon as the web browser is closed. The applications running on www.irs.gov depend on this type of cookie to function properly. The session cookies used on this site are not used to associate users of the IRS site with an actual person.

If you have concerns about your privacy on the IRS web site, please view the IRS privacy and security policy.

In Explorer, I temporarily changed to allow for damned near all "cookies," but got this same message (and so I changed it back to where it had been before).

Anybody have any idea?

Title: Re: how do I
Post by: TexasCop on February 20, 2011, 03:38:32 PM

Have you tried downloading another browser (ie. Chrome or Opera), temporarily changing your default browser to that and trying again?  It doesn't like something in your IE and FF settings.

Title: Re: how do I
Post by: franksolich on February 20, 2011, 03:42:12 PM

Quote from: TexasCop on February 20, 2011, 03:38:32 PM

Have you tried downloading another browser (ie. Chrome or Opera), temporarily changing your default browser to that and trying again?  It doesn't like something in your IE and FF settings.

I'm not enthusiastic about downloading new browsers, because that can mess up the computer.

This particular computer remains set exactly the way TVDOC had set it, so that if there's any problems (of which there haven't been any), TVDOC would know right away the source of the problem.

<<don't like to change things if don't have to.

Title: Re: how do I
Post by: TexasCop on February 20, 2011, 03:44:16 PM

Nah, I've had to do it before.  Just delete the browser when you're done.  It should delete all associated files with it.

Title: Re: how do I
Post by: franksolich on February 20, 2011, 03:51:26 PM

Okay, I solved it.

Title: Re: how do I
Post by: TexasCop on February 20, 2011, 03:53:26 PM

Out of curiosity, what was it?  Spyware blocker?