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The Help Desk => Computer Related Discussions & Questions => Topic started by: Eupher on January 26, 2011, 08:06:44 PM

Title: Win7 Says My Hard Drive is Failing
Post by: Eupher on January 26, 2011, 08:06:44 PM
Pretty clear warning - backup the hard drive (to do that I need an external hard drive which I don't have, of course).

How dire is this warning? Should I run to my nearest Newegg and order up a 1TB screamer?

This particular hard drive is an Hitachi at about 500GB. It's a little over 3 years old and it's been running pretty much full time - as many hard drives as I've seen die at work, it's about time for this one to go.

Comments? Suggestions? Bitchslaps are ALWAYS welcome!
Title: Re: Win7 Says My Hard Drive is Failing
Post by: Chris_ on January 26, 2011, 08:17:12 PM
Exactly what Win7 errors are you getting?  Run a diagnostic test from the BIOS first, and possibly a third-party tester next (you can get them from download.com).  There's a small possibility that it is a software issue.  I would update the Windows drivers and do a file-integrity check (from a command window, run chkdsk /f).

Any new drive you buy should come with mirroring software that with clone your existing drive, so there is that for good news.
Title: Re: Win7 Says My Hard Drive is Failing
Post by: Chris_ on January 26, 2011, 08:18:28 PM
Oh, and get a screen shot.  It might be malware. :tinfoil2:
Title: Re: Win7 Says My Hard Drive is Failing
Post by: Eupher on January 26, 2011, 08:19:59 PM
Exactly what Win7 errors are you getting?  Run a diagnostic test from the BIOS first, and possibly a third-party tester next (you can get them from download.com).  There's a small possibility that it is a software issue.  I would update the Windows drivers and do a file-integrity check (from a command window, run chkdsk /f).

Any new drive you buy should come with mirroring software that with clone your existing drive, so there is that for good news.

All it says is that the hard drive is having "hard disk errors". It doesn't say any more than that, really.

As I had upgraded to a whizbang video card and put in another GB of RAM, I'd say my drivers are all as new as they're going to get. I can run chkdsk /f and report back what happens.
Title: Re: Win7 Says My Hard Drive is Failing
Post by: Eupher on January 26, 2011, 08:51:08 PM
I ran chkdsk and while the gist of it zipped by so fast I couldn't read it all, I did catch:

0 KB in bad sectors

I didn't see your post about catching a screen shot - will do that the next time it pops up.
Title: Re: Win7 Says My Hard Drive is Failing
Post by: Chris_ on January 26, 2011, 08:53:48 PM
Did you include the /f flag?

I don't suppose it would have made a difference if it didn't actually find anything to repair.
Title: Re: Win7 Says My Hard Drive is Failing
Post by: Thor on January 26, 2011, 10:34:46 PM
Exactly what Win7 errors are you getting?  Run a diagnostic test from the BIOS first, and possibly a third-party tester next (you can get them from download.com).  There's a small possibility that it is a software issue.  I would update the Windows drivers and do a file-integrity check (from a command window, run chkdsk /f).

Any new drive you buy should come with mirroring software that with clone your existing drive, so there is that for good news.

Not if you buy an OEM drive...
Title: Re: Win7 Says My Hard Drive is Failing
Post by: Chris_ on January 26, 2011, 10:40:17 PM
Not sure what you mean by OEM, but every drive I've ever bought off the shelf came with mirroring software.
Title: Re: Win7 Says My Hard Drive is Failing
Post by: Thor on January 26, 2011, 10:42:34 PM
OEM (Bare, no cables, cds, etc)  drives are normally sold by Tiger Direct, Newegg, etc at a lower price. Maxtor (which is now Seagate) has those utilities available on their site, though.
Title: Re: Win7 Says My Hard Drive is Failing
Post by: Eupher on January 27, 2011, 05:16:48 AM
Overnight did a full scan using Malwarebytes - nothing was found.
Title: Re: Win7 Says My Hard Drive is Failing
Post by: Eupher on January 27, 2011, 05:17:56 AM
Did you include the /f flag?

I don't suppose it would have made a difference if it didn't actually find anything to repair.

Yes. I remember this old DOS command from the good ol' days. The /f means to repair, IIRC.
Title: Re: Win7 Says My Hard Drive is Failing
Post by: Eupher on January 27, 2011, 05:25:32 AM
OEM (Bare, no cables, cds, etc)  drives are normally sold by Tiger Direct, Newegg, etc at a lower price. Maxtor (which is now Seagate) has those utilities available on their site, though.

With the ridiculously cheap prices for hard drives any more, I'm just going to order a 1TB drive. Just a quick look at Newegg tells me that Western Digital SATA drives are going for about $75.

The original Hitachi drive is over 3 years old. It formats at about 400GB and I've got about 100GB on it. Plenty of room left over, but I think it's time to go to a bigger drive because of some home inventory stuff I want to do (photos, etc.)

Thor, you know my equipment - is there anything I should be watchful for when I order this drive?
Title: Re: Win7 Says My Hard Drive is Failing
Post by: Thor on January 27, 2011, 07:07:46 AM
With the ridiculously cheap prices for hard drives any more, I'm just going to order a 1TB drive. Just a quick look at Newegg tells me that Western Digital SATA drives are going for about $75.

The original Hitachi drive is over 3 years old. It formats at about 400GB and I've got about 100GB on it. Plenty of room left over, but I think it's time to go to a bigger drive because of some home inventory stuff I want to do (photos, etc.)

Thor, you know my equipment - is there anything I should be watchful for when I order this drive?

BEFORE you order a new drive, let me look, OK??
Title: Re: Win7 Says My Hard Drive is Failing
Post by: Eupher on January 27, 2011, 07:16:10 AM
BEFORE you order a new drive, let me look, OK??

Sure.

I ran across this one on Tiger Direct:

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=5659779&sku=TSD-1000EARS
Title: Re: Win7 Says My Hard Drive is Failing
Post by: Thor on January 27, 2011, 07:34:30 AM
OK, you can get this one for $80: http://www.newegg.com/Product/Product.aspx?Item=N82E16822148413&cm_sp=DailyDeal-_-22-148-413-_-Product

Another Hitachi for $55: http://www.newegg.com/Product/Product.aspx?Item=N82E16822145304 

A Samsung  for $60: http://www.newegg.com/Store/SubCategory.aspx?SubCategory=14&name=Internal-Hard-Drives&Order=PRICE&Page=3

A Western Digital Caviar Green for $65: http://www.newegg.com/Store/SubCategory.aspx?SubCategory=14&name=Internal-Hard-Drives&Order=PRICE&Page=4

The WD Caviar Blue for $70: http://www.newegg.com/Product/Product.aspx?Item=N82E16822136534

All of these EXCEPT the Samsung have hard drive utilities on their site to "ghost" a drive.

You'll also need: http://www.newegg.com/Product/Product.aspx?Item=N82E16812816015&cm_re=SATA_Drive_cable-_-12-816-015-_-Product

and this: http://www.newegg.com/Product/Product.aspx?Item=N82E16812816062&cm_re=SATA_Drive_cable-_-12-816-062-_-Product

I'd probably recommend the 2 TB drive since you're going to spend the money. One of the things I like to do is keep a separate, smaller drive for my OS and Programs and use a different drive for storage. That way your storage drive typically stays safe. Think about that.
Title: Re: Win7 Says My Hard Drive is Failing
Post by: Eupher on January 27, 2011, 08:33:28 AM
I went over to Tiger Direct and ordered two drives, both of them Western Digital.

1 TB, 64MB cache, SATA drive for $60
250 GB, 32MB cache, SATA drive for $40
and a SATA cable for $5

Everything should be here Monday.