The Conservative Cave

The Help Desk => Computer Related Discussions & Questions => Topic started by: jinxmchue on October 21, 2008, 11:08:17 AM

Title: How do I get a print job that was canceled to delete when it won't delete?
Post by: jinxmchue on October 21, 2008, 11:08:17 AM

It's been hanging on delete for hours.

Title: Re: How do I get a print job that was canceled to delete when it won't delete?
Post by: Chris_ on October 21, 2008, 11:10:04 AM

Buy a new printer.

(seriously: is it direct connected or network connected?)

Title: Re: How do I get a print job that was canceled to delete when it won't delete?
Post by: franksolich on October 21, 2008, 11:16:52 AM

Check for viruses.

I didn't, and that's why I'm where I'm at today.

Title: Re: How do I get a print job that was canceled to delete when it won't delete?
Post by: Ralph Wiggum on October 21, 2008, 11:20:41 AM

Quote from: jinxmchue on October 21, 2008, 11:08:17 AM

It's been hanging on delete for hours.

Have you right clicked the printer icon and selected the "purge print document" option?  That usually works for me.

Title: Re: How do I get a print job that was canceled to delete when it won't delete?
Post by: Chris_ on October 21, 2008, 11:32:23 AM

Quote from: jinxmchue on October 21, 2008, 11:08:17 AM

It's been hanging on delete for hours.

Apply a larger hammer.   :-)

Title: Re: How do I get a print job that was canceled to delete when it won't delete?
Post by: franksolich on October 21, 2008, 11:33:14 AM

Quote from: lug-nut on October 21, 2008, 11:32:23 AM

Apply a larger hammer.   :-)

That's kind of my thought, too.

Title: Re: How do I get a print job that was canceled to delete when it won't delete?
Post by: jinxmchue on October 21, 2008, 02:22:27 PM

I'll just have to wait until I reset the computer, I think.  Thanks anyway everyone.

Title: Re: How do I get a print job that was canceled to delete when it won't delete?
Post by: thundley4 on October 21, 2008, 02:27:29 PM

Did you try turning off/unplugging the printer from the computer?

Title: Re: How do I get a print job that was canceled to delete when it won't delete?
Post by: DarkHalo on October 21, 2008, 02:35:04 PM

You might try restarting the print spooler service on your computer. If the printer itself has a hard drive you might physically unplug the printer from the wall or depending on make and model go into the print cue and manually delete it. Most printers have their own status and configuration website now too. Use your browser to go to the IP address of the printer, this is assuming it is a network printer. If it is USB or parallel then try restarting the print spooler service on your computer as I said above.

Title: Re: How do I get a print job that was canceled to delete when it won't delete?
Post by: LC EFA on October 21, 2008, 05:29:53 PM

You should be able to just restart the computer to clear the job. It that doesn't work :

Stop the print spooler service via mmc and services snapin.

Delete the files from the spool directory. Usu in /windows/spool

Restart the spooler service.

Title: Re: How do I get a print job that was canceled to delete when it won't delete?
Post by: Ree on October 28, 2008, 06:48:24 PM

If it's just a simple USB printer, just delete the printer and restart the PC...Takes a few min and it's usually faster and easier

Title: Re: How do I get a print job that was canceled to delete when it won't delete?
Post by: jinxmchue on October 29, 2008, 02:34:45 PM

I think I found out what the problem was.  I plugged the printer back in to the computer (we plug it in from the front) and left it sit for a while.  Apparently the computer needed to get approval from the printer on the deletion of the print job before it actually deleted it.     :censored:

Title: Re: How do I get a print job that was canceled to delete when it won't delete?
Post by: Chris on November 16, 2008, 08:11:25 PM

(http://icanhascheezburger.files.wordpress.com/2008/11/funny-pictures-cat-waits-for-her-prints.jpg)

Title: Re: How do I get a print job that was canceled to delete when it won't delete?
Post by: PatriotGame on December 29, 2008, 07:09:55 PM

Quote from: lug-nut on October 21, 2008, 11:32:23 AM

Apply a larger hammer.   :-)

Or open the main breaker in his electrical panel. That always works for me  :-)