I bought a new KitchenAid 4-slice toaster about six months ago for about $200, it was one of the top on the line models. So far I've had nothing but issues with it and today it's fate was sealed.
The first thing to go wrong was the right side in which you had to fight to get the toast to stay down.
The second thing was the dial on the right side which now can be turned forever, so I'm lead to believe it's poor quality.
Another complaint is the cord is far to short to be useful, and just is not a very attractive toaster.
And today it failed to pop the toast, and caught fire causing some minor damage in my kitchen which, had I not been near could have been much worse. As it is I have to repaint one of the shelves, and fix a small part of the wall that got burnt.
I have no clue why it failed to pop as I took it apart and everything appears to be in working order however I can verify it was not a short or bad component. I can only think that the mechanism which pops the toast jammed.
So if you own an older KitchenAid toaster, be warned. I'm called them and told them, and they were less then helpful. I'm going to check recalls tomorrow in case.
I'll post some pictures later.