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Author Topic: How do I get a print job that was canceled to delete when it won't delete?  (Read 4376 times)

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Offline jinxmchue

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How do I get a print job that was canceled to delete when it won't delete?
« on: October 21, 2008, 11:08:17 AM »
It's been hanging on delete for hours.
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Offline Chris_

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Re: How do I get a print job that was canceled to delete when it won't delete?
« Reply #1 on: October 21, 2008, 11:10:04 AM »
Buy a new printer.

(seriously: is it direct connected or network connected?)
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Offline franksolich

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Re: How do I get a print job that was canceled to delete when it won't delete?
« Reply #2 on: October 21, 2008, 11:16:52 AM »
Check for viruses.

I didn't, and that's why I'm where I'm at today.
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Offline Ralph Wiggum

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Re: How do I get a print job that was canceled to delete when it won't delete?
« Reply #3 on: October 21, 2008, 11:20:41 AM »
Quote from: jinxmchue on October 21, 2008, 11:08:17 AM
It's been hanging on delete for hours.

Have you right clicked the printer icon and selected the "purge print document" option?  That usually works for me.
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Offline Chris_

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Re: How do I get a print job that was canceled to delete when it won't delete?
« Reply #4 on: October 21, 2008, 11:32:23 AM »
Quote from: jinxmchue on October 21, 2008, 11:08:17 AM
It's been hanging on delete for hours.
Apply a larger hammer.   :-)
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Offline franksolich

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Re: How do I get a print job that was canceled to delete when it won't delete?
« Reply #5 on: October 21, 2008, 11:33:14 AM »
Quote from: lug-nut on October 21, 2008, 11:32:23 AM
Apply a larger hammer.   :-)

That's kind of my thought, too.
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Offline jinxmchue

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Re: How do I get a print job that was canceled to delete when it won't delete?
« Reply #6 on: October 21, 2008, 02:22:27 PM »
I'll just have to wait until I reset the computer, I think.  Thanks anyway everyone.
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Offline thundley4

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Re: How do I get a print job that was canceled to delete when it won't delete?
« Reply #7 on: October 21, 2008, 02:27:29 PM »
Did you try turning off/unplugging the printer from the computer?
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Offline DarkHalo

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Re: How do I get a print job that was canceled to delete when it won't delete?
« Reply #8 on: October 21, 2008, 02:35:04 PM »
You might try restarting the print spooler service on your computer. If the printer itself has a hard drive you might physically unplug the printer from the wall or depending on make and model go into the print cue and manually delete it. Most printers have their own status and configuration website now too. Use your browser to go to the IP address of the printer, this is assuming it is a network printer. If it is USB or parallel then try restarting the print spooler service on your computer as I said above.
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Offline LC EFA

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Re: How do I get a print job that was canceled to delete when it won't delete?
« Reply #9 on: October 21, 2008, 05:29:53 PM »
You should be able to just restart the computer to clear the job. It that doesn't work :

Stop the print spooler service via mmc and services snapin.

Delete the files from the spool directory. Usu in /windows/spool

Restart the spooler service.



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Offline Ree

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Re: How do I get a print job that was canceled to delete when it won't delete?
« Reply #10 on: October 28, 2008, 06:48:24 PM »
If it's just a simple USB printer, just delete the printer and restart the PC...Takes a few min and it's usually faster and easier
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Offline jinxmchue

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Re: How do I get a print job that was canceled to delete when it won't delete?
« Reply #11 on: October 29, 2008, 02:34:45 PM »
I think I found out what the problem was.  I plugged the printer back in to the computer (we plug it in from the front) and left it sit for a while.  Apparently the computer needed to get approval from the printer on the deletion of the print job before it actually deleted it.     :censored:
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Offline Chris

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Re: How do I get a print job that was canceled to delete when it won't delete?
« Reply #12 on: November 16, 2008, 08:11:25 PM »
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Offline PatriotGame

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Re: How do I get a print job that was canceled to delete when it won't delete?
« Reply #13 on: December 29, 2008, 07:09:55 PM »
Quote from: lug-nut on October 21, 2008, 11:32:23 AM
Apply a larger hammer.   :-)

Or open the main breaker in his electrical panel. That always works for me  :-)
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