Thought I'd give a quick update. My wife called the state licensing board first. They told her that all they could do was tell her the law. Then she called the Attorney General's office. They told her that they couldn't really help her unless she had an attorney which I find strange.
Odd.
Thus far everything that I've heard from our state government has been odd.
The Department of Consumer affairs said that there was nothing that they could do. They just collect complaints and when they get enough (however many that is) they send the problem company a letter.
The Department of Revenue said that there was nothing that they could do and that she should contact the licensing board. They then said that it was okay for the dealership to keep giving temporary tags. When my wife explained that the law according to the Department of Revenue website said that it was illegal they backtracked and told her again that they couldn't help.
The State Licensing board said that all that they could do was to tell her the law. They couldn't do anything else.
The State Attorney General's office said that they can't do anything unless we have an attorney.
That's four state agencies that are sucking up tax money just so folks can answer the phone and say, "we can't help you". Why don't they just go to Walmart and buy a cheap answering machine?
I'm sure that if she could contact someone in Ford's corporate structure and explain what was going on in a Ford branded dealership that something would be done, but it's apparently very difficult to talk to anyone but flunkies at Ford.