The Conservative Cave

The Help Desk => Computer Related Discussions & Questions => Topic started by: BlueStateSaint on November 14, 2011, 07:25:32 AM

Title: The infamous "Blue Screen of Death"
Post by: BlueStateSaint on November 14, 2011, 07:25:32 AM
Gang, I was downloading a RealPlayer update yesterday morning at home, and I think I killed the power before the thing had finished.  Now, when I fire up my computer, it gives me the Dell 4700 screen, then tells me that it won't even go into Windows.  I try to restart Windows using a "safe mode," but it gets the same screen.  Is it cooked?
Title: Re: The infamous "Blue Screen of Death"
Post by: Wineslob on November 14, 2011, 10:21:52 AM
If you have your Windows disc you can try to boot from the drive (CD/DVD whatever it is) Usually by pushing the delete key while the comp is attempting to boot up, you get to the blue screen with all the MB options. Choose the boot sequence screen and have the drive (whatever letter it's been given/see above) as the first drive the comp "sees" or boots from. Have the Windows disc in the drive and see if it will do a repair or a "dirty" install.

What it sounds like is a shutdown that corrupted some Windows files and they need to be "fixed".
Title: Re: The infamous "Blue Screen of Death"
Post by: BlueStateSaint on November 14, 2011, 11:00:05 AM
I don't believe that I have a Windows disc. :banghead:  It was pre-installed.
Title: Re: The infamous "Blue Screen of Death"
Post by: LC EFA on November 14, 2011, 03:03:34 PM
I believe that model comes with the stuff required to repair / recover windows on a partition on the HDD.

There should be an option to "Start System Recovery" or similar when you see the POST screen. Every company seems to have a different key to kick this off - Try F11 and F12.

This should get you to a screen where you can elect to repair/ recover or to reinstall. The second option will nuke anything on there but is more likely to correct the problem without any potential hanging chads so to speak.


Title: Re: The infamous "Blue Screen of Death"
Post by: Chris_ on November 14, 2011, 03:09:06 PM
This should get you to a screen where you can elect to repair/ recover or to reinstall. The second option will nuke anything on there but is more likely to correct the problem without any potential hanging chads so to speak.
If you have the option to do a "quick" or partial recovery, try that first.  That usually restores the OS only and leaves your user files in place.  The other option is a full recovery which wipes out everything.

If you can get to a boot disk (hirens.info), you should be able to access the disk and back up all your files
Title: Re: The infamous "Blue Screen of Death"
Post by: Gina on November 14, 2011, 03:11:16 PM
Internet porn is bad news.
Title: Re: The infamous "Blue Screen of Death"
Post by: GOP Congress on November 14, 2011, 10:36:32 PM
Internet porn is bad news.

Thanks for your courageous research into the matter.  :rofl:
Title: Re: The infamous "Blue Screen of Death"
Post by: Evil_Conservative on November 14, 2011, 11:05:30 PM
Internet porn is bad news.

You said what I was going to post.

+1, H5, K&R, and rec

Sorry about your computer BSS.  :(  I hope it's an easy fix.
Title: Re: The infamous "Blue Screen of Death"
Post by: Gina on November 15, 2011, 06:39:44 AM
Thanks for your courageous research into the matter.  :rofl:

I do what I can  :shucks:
Title: Re: The infamous "Blue Screen of Death"
Post by: BlueStateSaint on November 15, 2011, 07:14:54 AM
The computer had been bothering me about the RealPlayer update for some time, so I kinda doubt that it was pron.

Anyway, a cousin of mine, who lives about five miles away (and is the one with the massive garden--he's still got brussel sprouts growing), told me to bring it over today and he'll fix it.  He's an IT guy, so he should be able to do it.  I will have to leave it overnight, however.

Gina, obviously you've done that. :tongue: :asssmack:
Title: Re: The infamous "Blue Screen of Death"
Post by: BlueStateSaint on November 17, 2011, 05:14:33 AM
My cousin brought it back.  It's marginally faster now.  Gonna hafta get him a $50 gift card for Cabela's in appreciation.  I'm typing on it now.
Title: Re: The infamous "Blue Screen of Death"
Post by: BlueStateSaint on January 13, 2012, 12:56:55 PM
It died again earlier in the week--the message on the BSOD was "Disable your anti-virus software."  I didn't.  My cousin is going to get to it this weekend.  In the meantime, I'll pick up a new Dell next week.  So, if I seem scarce around here for a bit, that's why.

(I've also ordered a wireless router from TWC--it's free--for the eventual iPad 2 in a few months, when the iPad 3 is launched.)
Title: Re: The infamous "Blue Screen of Death"
Post by: Gina on January 13, 2012, 12:58:39 PM
My cousin brought it back.  It's marginally faster now.  Gonna hafta get him a $50 gift card for Cabela's in appreciation.  I'm typing on it now.

Why is everything you are posting on the CC "I love dick?" 
Title: Re: The infamous "Blue Screen of Death"
Post by: BlueStateSaint on January 13, 2012, 01:08:48 PM
Why is everything you are posting on the CC "I love dick?" 

No, Gina, that's "I love Jane." :tongue: :fuelfire:
Title: Re: The infamous "Blue Screen of Death"
Post by: Gina on January 13, 2012, 03:04:09 PM
No, Gina, that's "I love Jane." :tongue: :fuelfire:
Again with the I love dick!  Cheney?
Title: Re: The infamous "Blue Screen of Death"
Post by: Mike B the Cajun on January 14, 2012, 06:48:19 PM
Is this thread headed for the :shortbus: ??
Title: Re: The infamous "Blue Screen of Death"
Post by: zeitgeist on January 16, 2012, 12:55:06 PM
I encountered an interesting BSOD issue with a ATI Raedon display adapter.  I receive a financial newsletter which on occasion contains an embeded link to an Adobe Flash file.  When I clicked on this link the file would play for a period of time then head for the BSOD dumpster.  Garrrrrrrr!   

I got sick of this happening and began an investigation of the dump file ( rather than just opening Flash files on another computer).  Turns out the problem was cured by turning off hardware acceleration when using Adobe Flash.  When I want to watch one of these 'advertisements' I just have to turn off the adapter hardware acceleration, which although a pain in the butt, beats a BSOD dump and reboot.

Title: Re: The infamous "Blue Screen of Death"
Post by: Ballygrl on January 16, 2012, 12:59:43 PM
My Mom is having a problem with her Laptop again (no discs) it say "the following file is missing or corrupt" then it lists windows/system32/config/system. I'm thinking of ordering this disc from ebay, any idea if it would help me or the OP at all?

http://www.ebay.com/itm/280693286624?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649#ht_486wt_1135
Title: Re: The infamous "Blue Screen of Death"
Post by: Chris_ on January 16, 2012, 01:36:53 PM
Is there an option to do a System Restore or Quick Recovery?
Title: Re: The infamous "Blue Screen of Death"
Post by: Ballygrl on January 16, 2012, 06:13:07 PM
Is there an option to do a System Restore or Quick Recovery?

We tried to boot into safemode to do system restore and we couldn't do it, it said there was no operating system.
Title: Re: The infamous "Blue Screen of Death"
Post by: Chris_ on January 16, 2012, 06:24:51 PM
Yes, that might be a problem. :rofl:

You should be able to get the original discs from the manufacturer to reimage the hard drive, but that would erase everything on it in the process.  I don't think I would spend any money on any discs unless they came from the manufacturer for your model of computer or a Windows disc from Microsoft.  You can check eBay for system discs if the manufacturer doesn't have them or is asking too much.

Is there a recovery partition on the laptop (F11 or F12)?
Title: Re: The infamous "Blue Screen of Death"
Post by: Chris_ on January 16, 2012, 06:34:46 PM
If there are important files on the computer that can be burned to a CD or DVD, you can download a copy of Hiren's (http://www.hirensbootcd.org/download/) and use it to boot into Windows to back up your data. Once you have that done, you can reimage the computer.

There are other ways to accomplish this, but I prefer this one because it usually doesn't cost anything.

Windows should also have something called a System File Recovery on the install disc.
Title: Re: The infamous "Blue Screen of Death"
Post by: Ballygrl on January 16, 2012, 06:58:53 PM
Yes, that might be a problem. :rofl:

You should be able to get the original discs from the manufacturer to reimage the hard drive, but that would erase everything on it in the process.  I don't think I would spend any money on any discs unless they came from the manufacturer for your model of computer or a Windows disc from Microsoft.  You can check eBay for system discs if the manufacturer doesn't have them or is asking too much.

Is there a recovery partition on the laptop (F11 or F12)?

I bought the laptop a few years ago from ebay to keep my Mom occupied so it didn't come with discs.
Title: Re: The infamous "Blue Screen of Death"
Post by: Ballygrl on January 16, 2012, 06:59:36 PM
If there are important files on the computer that can be burned to a CD or DVD, you can download a copy of Hiren's (http://www.hirensbootcd.org/download/) and use it to boot into Windows to back up your data. Once you have that done, you can reimage the computer.

There are other ways to accomplish this, but I prefer this one because it usually doesn't cost anything.

Windows should also have something called a System File Recovery on the install disc.

There aren't any important files on it that I have to worry about at all, she mostly used it to play Pogo.
Title: Re: The infamous "Blue Screen of Death"
Post by: Thor on January 22, 2012, 12:24:14 AM
Adobe updates were compromised a month or two ago with some sort of virus. If you're gonna update Adobe, go right to their site. DO NOT use the "Adobe Updater".
Title: Re: The infamous "Blue Screen of Death"
Post by: BlueStateSaint on January 23, 2012, 11:53:19 AM
Adobe updates were compromised a month or two ago with some sort of virus. If you're gonna update Adobe, go right to their site. DO NOT use the "Adobe Updater".

I'll keep that in mind when the new Dell comes.
Title: Re: The infamous "Blue Screen of Death"
Post by: Gina on January 23, 2012, 01:08:23 PM
I'll keep that in mind when the new Dell comes.

Dell Pickle?  :hyper:
Title: Re: The infamous "Blue Screen of Death"
Post by: BlueStateSaint on January 25, 2012, 10:41:48 AM
Dell Pickle?  :hyper:

Why do I not doubt that you'd get one, if one were available? :tongue:
Title: Re: The infamous "Blue Screen of Death"
Post by: Gina on January 25, 2012, 11:07:40 AM
Why do I not doubt that you'd get one, if one were available? :tongue:

as long as there are no bumps on it, I am good  :whistling:
Title: Re: The infamous "Blue Screen of Death"
Post by: CG6468 on January 25, 2012, 11:33:49 AM
Bumps? Did someone say bumps? What kind of bumps, and where are they?  :naughty: