GeekSquad fixed my laptop when it went kerflooey from viruses. I was happy and it cost me $45.
It's probably different in every city.
I'm sorry Soleil that you are having a problem.
I had to work on mine the other night too....after a venture into FB.
I could not even get malebytes - which was already on it - to open, but finally was able to access avast. I ran avast 3 times!! and it was still pulling out infected files. I have not tried it since, but it was so much better!! I could not stay on longer than a minute or two before a big black cross (like Red Cross only black) telling me the site was infected, no matter where I tried to go on Internet Explorer.
I finally logged on through Firefox, and ran avast 2 times, then logged into Internet Explorer and ran it again.
You might try avast.com- the free version. I was ready to throw my laptop through the window by the time I finally got avast downloaded. The whole thing took me from almost midnight until almost 5am....