Whatever
I'm only going to do this once.
The person I talked to runs a group within a company,right?
The various groups need to talk to IT, primarily to discuss mainframe programming.
The person I talked to is not in IT but because she understands what her business unit needs to see from the mainframe she talks to IT.
While she was talking to IT she learned (sorta) why her L drive had been missing for 2 days. She doesn't give a damn about computers but she does care about the L drive and it was explained to her that they had a virus problem that caused them to not have an L drive for two days.
She understood that it was caused through a vulnerability within java.
Do you remember spybot 32...I saw it coming, from spain, but I didn't recognize what it was and neither did they.
It didn't bother me to much, all I had to do was square away the servers. The helpdesk on the otherhand was much more challenged.