Me smells a national bouncy. Unless the rental laws in kalifornia have dramatically changed in the last two years, A landlord can only increase the rent 15% every year with an existing tenant. I have a few rentals and the landlord is always, ALWAYS assumed guilty. One law states that I have to give a tenant a pre-inspection for cleaning their premises. This is good in theory because i don't want to clean the place and they want their security deposit back. However, if I do not give that pre-inspection I will be fined $10,000. So this story is pretty much BS or I need to talk to the landlord of this poor, poor woman.