As I was mumbling to myself that "we all know WHO is responsible for this" a Lowes employee who monitors the self-checkouts (which is all there is in my area) came up behind me and said "If I had a dollar every time I heard that I could quit."
You mumbled this? And an employee heard it from some distance, knew what it meant, and appanrently hears it all the time from customers?
And they wonder why we find their anecdotes difficult to believe.